Oregon-based Umpqua Bank says it has outgrown its current core analysis software and plans to replace it with CAA, the analysis system by Illinois technology company Weiland Financial.  

“With CAA, we will be able to offer a wider variety of treasury management services than our current system can support. Also, winning the businesses that we compete for today requires a more flexible approach to pricing than is available in our core analysis system,” said Charles McNeilly,
Umpqua’s treasury product manager.

“The waivers and discounts report, part of the CAA package, is going to be very useful for management. The office integrator function is an absolute miracle. Automated loading of data into the system will eliminate manual data entry errors that plague our current application,” added Mr McNeilly.

The programme is capable of handling all the reporting avenues entering the bank’s system, including tracking and presenting balances on deposit, earnings allowances, and details regarding volume, price, and charges for each service.

Umpqua is implementing the package and will initially use it for internal review of statements before they are sent to customers. In the future, the bank will provide electronic statements.

The bank will also be able to publish commercial account analysis statements via internet access. Account officers can view account-level information or customer performance from any location to better serve clients. In addition, ad hoc reports are easily created using account analysis data, the firms said in a statement.

Umpqua Bank's private client services division provides tailored financial services and products to individual customers. The bank has 148 locations between
Napa,
California, and
Bellevue,
Washington, along the
Oregon and
Northern
California
Coast, and in
Central Oregon.