Family Office
Trust-service outsourcing and the independent RIA

Schwab, New York Private Bank & Trust among latest firms to ply
offerings. Independent investment advisors are in danger of
losing trillions of dollars in assets under management or
advisory as clients move assets into trust accounts in
preparation for transferring wealth to their successors. In
response, specialized trust-service providers have stepped in to
give advisors ways retain relationships with clients in need of
personal-trust structures.
One of the latest -- joining stalwarts like Bank of New York
Mellon, Fidelity, AST Capital and Reliance Trust -- is New York
Private Bank and Trust (NYPBT), which launched an outsourced
version of its trust and platform earlier this year.
Good-bye
"The response has been overwhelming," says NYPBT's president and
CEO William Fuhs. "We're already working on getting our first one
or two clients going, and we've got about 60 other very strong
prospects."
Schwab, whose bank received regulatory approval to provide trust
services about six months ago, is also seeing strong demand from
independent advisors.
"We've got about 200 trusts in process right now" with new ones
coming in for review at the rate of five to 10 a week, says Tom
Forrest. "There's so much demand, we're on conference calls six
hours -- that's when we're not on the road."
By one estimate there were $3.3 trillion in U.S. trust accounts
in 2005 -- a figure that stands to double by 2010. As this rush
to trust gains momentum, independent RIAs see as much as 80% of
the dollar value they managed in 2006 ending up in trusts over
the next decade or so, according to a 2007 study by Franklin
Templeton.
For many RIAs, assets bound for trust are assets they kiss
good-bye -- with banks, the traditional bastion of trust
business, as the prime beneficiaries of the RIA's inability to
handle the business.
Channels
In such cases, the shut-out of the independent advisor likely to
be complete. "Most banks don't like to let the advisor manage
trust assets," says Forrest.
This is where trust-service outsourcers like San Francisco-based
Schwab and New York-based NYPBT come in, even if differences in
their approaches point to different levels of demand among wealth
managers.
Schwab's offering -- brought in to replace capabilities lost to
it when it sold U.S. Trust to Bank of America last year -- is
twofold. It can step in as corporate trustee with the RIA as
designated manager of the underlying assets or, where the end
client wants a non-corporate trust, it can provide personal-trust
reporting services -- with the RIA again managing the trust's
assets. It's seeing most of its business from RIAs with between
$100 million and $300 million in client assets.
NYPBT's offering looks more like a series of trust-company
partnerships. When it goes in with a client, it puts up capital,
secures regulatory approval, handles administration and assumes
fiduciary risk -- and can oversee the management of assets in
trust. The result is a shared-revenue, white-label corporate and
personal trust capability that is branded to suit the
institutional client.
But, says Fuhs, NYPBT is so far seeing more demand from "small
law firms with entrepreneurial management and de novo
community banks" than from RIAs. NYPBT is also in discussion with
several ultra-high-net-worth families that are weighing NYPBT's
trust services as alternatives to traditional family offices.
Ignorance
Tony Greene, director of corporate communication at Atlanta-based
Reliance Trust, has no opinion of the suitability of NYPBT's
trust-service offering to RIAs, but he sees RIAs -- specifically
and uniquely -- as a hard sell for trust services that go beyond
bare-bone capabilities.
"In the sense that we're competing in that space at all, we
compete primarily with the ignorance of the RIA," says Greene.
"Many simply view the matter as a fait accompli: when
assets go to trust, they lose those assets. Many others haven't
thought about it at all."
Reliance Trust finds far better reception for its outsourced
trust services with large-firm brokerage teams, including several
of the wirehouses.
In that category, there's either good head-office support for
retaining trust-bound assets or the teams produce enough to
obviate second guessing from upstairs, says Greene.
And, adds Greene, among wirehouses, Merrill Lynch is doing a
particularly good job of educating brokers about their need for
trust-service capabilities.
Unfortunately for outsourcers, Merrill also has robust in-house
trust-service offerings through its Private Banking and
Investment Group. -FWR
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