Family Office
TD Ameritrade taps Capital Market Consultants

A new paradigm of outsourced investment consulting may be coming
into view. TD Ameritrade Institutional (TDAI) is bringing unified
managed accounts (UMAs) to registered investment advisors (RIAs)
that use its custody and trading services. The RIA service agency
says the upgrade is part of a broader campaign to attract and
retain independent advisors in the face of competition from
direct rivals like Schwab Institutional and Fidelity Registered
Investment Advisor Group as well as the wirehouses from which
TDAI hopes to lure "breakaway" brokers. But, in partnering with
made-to-order platform builder Capital Market Consultants (CMC)
rather than a more traditional overlay manager or technology,
TDAI may also be striking a balance between manager oversight and
customization so far available only to advisors at ultra-high-end
boutiques.
"CMC leaves the door open for RIAs to create solutions that best
serve their clients" says Steve Winks, a Richmond, Va.-based
wealth-industry consultant. "It's not a complete fiduciary
solution, but it has more of the elements of a complete fiduciary
solution than anything else out there."
For TDAI the point of offering UMAs and platform customization
through CMC is "to become the premier player in offering
investment advisory services" to RIAs, says Brian Stimpfl, the TD
Ameritrade division's head of product development. "Right now we
don't have a significant presence in separately managed accounts
(SMAs)."
Catch-up
TDAI is working to fix that by boosting uptake for SMA-related
products, which now account for between 8% and 10% of an overall
an investment program that also includes mutual funds,
exchange-traded funds (ETFs), fixed income and third-party
sub-advisory. "We'd like to get that up to the 10% to 12% that
other custodians are seeing," says Stimpfl.
TDAI's existing SMA program is a four-year-old platform provided
by Chicago-based Envestnet Asset Management that provides
old-school SMAs only. "That doesn't give advisors a lot of
flexibility," says Stimpfl. "You can't unbundle the
services."
SMAs are single-account, single-style portfolios of
investor-owned securities with investment minimums generally
ranging from $50,000 to $250,000 in the retail space. UMAs blend
different asset classes, security styles, and investment vehicles
-- SMAs, ETFs and mutual funds, say -- in a single account, and
with roughly comparable minimums. Multiple-discipline accounts
(MDAs), a mid-step between SMAs and UMAs, provide different
styles of a single asset class in a single account. MDAs have
been on the market a lot longer than UMAs and account for a lot
more in overall SMA assets.
That said, UMAs are viewed as the coming thing in fee-based
products. More to the point, they're finally starting to seep out
of their wirehouse bastions into the RIA space. That's mostly
because ex-brokers are telling custodians that they want access
to the products they're accustomed to. At the same time, RIAs who
have traditionally managed their clients' portfolios personally
are seeing value in stepping down to a relatively flexible
packaged product, just as RIAs who have traditionally leaned
heavily on mutual funds are seeing value of stepping up to
a more streamlined and -- in theory -- customizable approach to
diversification.
"Our advisors are the ones who drive what our platform looks
like," says TDAI's Stimpfl.
About this time last year Fidelity's RIA group became the first
of the big custodians to launch a UMA program -- one that's
managed by Envestnet as it happens. In June 2006, Pershing's
Advisor Solutions unit responded with an array of UMA platforms
from Envestnet as well as AssetMark (now part of Genworth),
Placemark and Pershing's own Lockwood subsidiary. Later that
month Schwab Institutional struck back with an MDA offering
managed by Legg Mason's ClearBridge -- the direct descendent of
MDA pioneer Citigroup Asset Management.
Open architecture
CMC's approach to the investment-manager universe differs
substantially from these offerings, however. "The managers we
follow are a by-product of the needs of our clients," says Barry
Mendelson, founder and managing director of Milwaukee-based CMC.
"They're not pre-determined."
At least they're not usually. One option that CMC is bringing to
TDAI-affiliated advisors is in fact a selection of model
portfolios that CMC manages -- but then that option leaves the
advisor free to use their own models instead.
For the most part though, CMC confines itself to manager research
and due diligence, proposal generation, asset-allocation models
and negotiating sub-advisory fees. Another CMC-run platform
option focuses on broadening the selection of investment
strategies available to RIAs who prefer to do their own research
and selection. In yet another permutation, CMC acts as a
consultant to advisories thinking of building proprietary
platforms or offering other, perhaps more specialized, investment
services.
This last option touches on another point of differentiation that
CMC likes to emphasize: its "open architecture" approach to
investment advisory services goes beyond manager selection to
include best-of-breed support technologies.
"There are scores of firms that provide specialized and very
robust services and technologies that support the delivery of
fee-based investment advice -- and they're all 'talking' to each
other, so you really can build customized support
structures," says Mendelson. "It's like Apple and Dell. With
Apple, it was all made and engineered by Apple. Then Dell came
along and said, 'Look, we'll find all the best components, and
you the customer can determine what we actually build for
you.'"
Today's big players in SMA outsourcing are "an outgrowth of the
dot-com era," adds Mendelson. "The idea of a single technology
solution to handle everything was very appealing 10 years ago.
But we know now that there is no such thing as one single 'best
provider' of anything. The 'best provider' is the one that suits
your needs."
"And that," says CMC marketing head John Erard, "is why our first
priority is to understand the individual advisor's business."
CMC's policy of aggregating complementary elements of fee-based
investment management together rather than erecting walls between
disparate offerings strikes a chord with Envestnet's president
Bill Crager. "It's a mantra of mine that we've got to be a
unifier for integrated solutions," he says. "That's part of
delivering on the promise of advisor independence -- which
certainly sounds good, but is mighty hard to achieve in
reality."
Sine qua non
For wealth-industry consultant Winks, however, none of the
old-line third-party investment-platform providers belong in the
RIA space, period. That's mainly because they're married to the
UMA, which in and of itself "doesn't allow you to fulfill your
fiduciary obligations." What's needed, he says, is a "sleeveless"
overlay technology like Smartleaf's -- he couldn't comment on
providers like Tamarac and Adhesion -- that makes the advisor
directly and solely responsible for everything that happens to
his clients' portfolios.
But then Winks takes a hard-line on fiduciary obligations. As
editor of the RIA-industry newsletter Senior Consultant he
delineated 240 must-have fiduciary obligations, and then
challenged the industry to come up with an outsourced solution
that addresses each and every one of them.
In that light, Winks' praise of CMC is fulsome. "They're about
30% of the way there," he says. "No one else is even close."
TDAI doesn't seem to share Winks' views on the inadvisability of bringing pre-packaged investment products to RIAs, however. It's making Boston-based platform provider FundQuest an SMA option along with the existing Envestnet platform. It's also in the process of selecting an institutional UMA provider as a companion to its bespoke CMC offerings.
Jersey City, N.J.-based TDAI supports about 4,300 RIA firms.
-FWR
.