Compliance
Summary Of Miscreants In The World's Wealth Management Industry

Here is an updated summary of firms in the wealth industry that have been punished or admonished in some way for shortcomings, such as over anti-money laundering controls.
Editor's note: this
item has been updated to take account of latest developments
involving JP
Morgan in the UK.
The “naughty corner” for miscreant banks and other wealth
management institutions is getting crowded. Charges of interbank
rate fixing,
lax anti-money laundering controls and questionable pricing
policies have been
levelled - and in some cases punished heavily. Besides
misbehaviour, there have
also been some losses – such as at JP Morgan – which embarrassed
the firms
concerned.
Some of the failings that have been punished, such as
Barclays’ misbehaviour over the interbank interest rate rigging
affair, go back
several years and as of the time of writing, firms have moved, or
say they have
done so, to clean up their act. Some firms
making the headlines recently, most obviously HSBC (anti-money
laundering) and
Barclays (LIBOR rigging) are aware of the work they must embark
upon to improve
their reputation. These firms must engage as openly as they can
with clients
(and for that matter, constructive critics such as this
publication). In the case of Barclays, for example, it has
recruited top talent such as former UK Financial Services
Authority chief executive Hector Sants to head up its efforts to
improve compliance. Other banks have added to risk management
teams in recent months, and no doubt will continue to do
so.
By way of a guide to some of the problems that have hit
these firms, here is a summary of the main institutions. Not all
of the cases
mentioned are complete and could be subject to further action. In
the case of
JP Morgan, the loss is not necessarily the result of any
wrongdoing. The
summary here is in no way a comment by this publication as to the
specific
responsibility of the firms concerned.
We also invite readers who want to comment on what is being done to improve compliance to share their thoughts with us at this publication, and can email the editor at tom.burroughes@wealthbriefing.com
JP Morgan
The UK's
Financial Conduct Authority fined JP Morgan International Bank a
total of £3.08
million (around $4.6 million) for systems and controls failings
at its wealth
management business. The failings persisted for two years and
were not
corrected until the FCA brought them to the firm’s attention in
the course of
its thematic review into wealth management firms and the
suitability of their
advice. The FCA identified a number of issues with JPMIB’s
processes and an
inability to demonstrate client suitability from its client
files.
Among the issues identified by the FCA were: client files
which were not kept up to date or that did not retain important
client
suitability information, a computer-based record system that did
not allow
sufficient information to be retained, suitability reports that
failed
adequately to contain a statement of the client’s demands and
needs, and the
fact that communications to confirm client suitability profiles
were not always
sent to the client (as required by JPMIB’s own policy).
UBS
The Zurich-headquartered bank agreed to pay around SFr1.4
billion (around $1.53 billion) in fines and related payments to
the US, Swiss and UK
authorities to settle investigations that Switzerland’s largest
bank manipulated
interbank interest rates. The UK's
Financial Services Authority said that UBS' offences were
widespread and
"do not make for pretty reading". The FSA said it had found at
least
2,000 requests for inappropriate interest rate submissions, as
well as a number
of emails and other communications about the issue. As part of
the proposed
agreement with the US Department of Justice, UBS Securities Japan
Co has
agreed to enter a plea to one count of wire fraud relating to the
manipulation
of certain benchmark interest rates, including Yen LIBOR.
Statements from other
regulators were due at the time of this update going to press.
Societe Generale
Japan’s
Financial Services Agency in October ordered the suspension of
Societe
Generale's Japanese private banking business, after discovering
“serious
violations of laws and regulations”, during an inspection.
The FSA took administrative action against the French
lender, after “serious problems that may impede sound and
appropriate business
operations were recognised, regarding the governance system, the
compliance
system, and the customer protection management system”.
SocGen had to suspend most of its private banking division,
which meant not accepting new money and soliciting for new money,
between
23 October 2012 to 22 November 2012. SocGen had also to suspend
most of its trust
business in the corporate division between 23 October 2012 to 22
January 2013,
which the bank said is a non-core asset.
The French banking giant has also been reprimanded by Hong
Kong's Securities and Futures Commission for lack of internal
controls of its
wealth management activities in its Hong Kong
branch, leading it to reimburse customers more than $11 million
(amounts are in
US dollars unless otherwise stated). The SFC raised concerns
that, in over
3,000 transactions undertaken between April 2003 and January
2006, customers of
the bank's Hong Kong-based wealth management activities paid or
received a
different price for over-the-counter products, from the actual
price transacted
for them by SocGen, with the difference, or margin, being
retained by the bank
as a fee.
Barclays
UK-listed Barclays has incurred penalties from US and UK
authorities
totalling £290 million (around $455 million) for misconduct
relating to the
inter-bank interest rate market. Chief executive Bob Diamond, a
high-profile
character renowned for his large bonuses and hard-charging style
in running the
bank, has resigned. Lord (Adair) Turner, chairman of the
Financial Services
Authority, the UK regulator,
branded the LIBOR-rigging as a huge blow to London’s reputation
as a financial capital.
The FSA is probing other banks; a letter sent to the New York
Federal Reserve,
and recently published, mentioned Lloyds Banking Group as a firm
that is
possibly implicated. The US
Justice Department is carrying out a criminal investigation into
the
rate-rigging affair. Lloyds has declined to comment on the claims
that it was
involved.
HSBC
HSBC agreed to make a total payment of $1.92 billion to
settle a US
criminal investigation over breaches of anti-money laundering and
sanctions laws,
said to be the biggest penalty ever paid by a bank for such
transgressions.
The UK/Hong Kong-listed HSBC created dramatic headlines
earlier in the year when its global compliance boss, David
Bagley, resigned in
front of a US Senate Committee that was grilling HSBC executives
and other
persons about a report claiming widespread shortcomings in how
HSBC operated
anti-money laundering controls. It was said that money laundering
failings
facilitated monies for drug gangs, rogue states such as Iran, and
terrorists.
JP Morgan
Earlier it was revealed that the US bank had suffered losses of
$2
billion, which had prompted a blunt apology from chief executive
Jamie Dimon.
Ina Drew stepped down as head of the chief investment office. The
losses hit
the image of a blue-blooded Wall Street firm that, unlike many of
its peers,
had seemed to emerge almost stronger from the 2008 financial
turmoil. The issue
has also reignited debate on how large banking firms should be
structured to
protect depositors. Commenting about its second-quarter results,
the bank noted
there had been “significant risk reduction” allowing the firm to
move
substantially all remaining synthetic credit positions to the
investment bank.
The CIO synthetic credit group has been shut down.
Coutts
The UK-based private bank was fined £8.75 million (around
$13.8 million) by the FSA, the sixth-largest fine ever handed out
by the
regulator, for failing to take reasonable care to establish and
maintain
effective anti-money laundering systems and controls relating to
high-risk
customers, including “politically exposed persons”.
Merrill Lynch
The Bank of America-owned firm was fined $2.8 million for
supervisory failures that led to it overcharging clients $32
million in
unwarranted fees. The US Financial Industry Regulatory Authority
also imposed
the fine on the US
securities firm for failing to provide certain required trade
notices. Merrill
Lynch repaid the nearly 100,000 affected clients with interest.
UBS
The Irish Central Bank fined UBS' international life
insurance division in relation to various breaches of a new act
introduced to
protect the financial system from money laundering and terrorist
financing. The
Central Bank of Ireland
and UBS agreed on 19 June that the latter will pay a financial
penalty of
€65,000 (around $81,700) for failing to comply with specific
requirements of
the Criminal Justice Act 2010.
The life insurer, part of the Swiss wealth management and
banking group, was not accused of terrorist financing or money
laundering as
such. Among the breaches were failing to instruct staff and
directors about the
new directives promptly after the Act had come into force in July
2010. The
firm had also failed to adopt adequate written policies and
procedures in
relation to the identification and reporting of suspicious
transactions, the
central bank said in a statement. The central bank's anti-money
laundering and
counter terrorist financing supervisory unit identified these
breaches during
an inspection of the firm carried out in December 2010.
Standard Chartered
On 15 August, Standard Chartered agreed with authorities in New
York to pay a civil penalty of $340 million to settle
charges over transactions linked to Iran. "The New York State
Department of Financial Services and Standard Chartered Bank have
reached an
agreement to settle the matters raised in the DFS Order dated 6
August 2012.
The parties have agreed that the conduct at issue involved
transactions of at
least $250 billion,” according to a statement issued by Benjamin
Lawsky, New
York Superintendent of Financial Services.
In December 2012, the bank agreed a $327 million
settlement with US authorities for rules violations relating to a
period
between 2001 and 2007.
“The settlements are the product of an extensive internal
investigation
that led the bank voluntarily to report its findings concerning
past sanctions
compliance to these US authorities, and nearly three years of
intensive
cooperation with regulators and prosecutors,” it said. “Under the
terms of the
OFAC Settlement Agreement, the Deferred Prosecution Agreements
with the
Department of Justice and the District Attorney’s Office, and the
Cease &
Desist Order and Order of Assessment of a Civil Money Penalty
with the Federal
Reserve, no further action will be taken against Standard
Chartered by these
authorities if it meets the conditions set out in the
agreements,” it said.
Wells Fargo
The Securities and Exchange Commission has charged the
firm's brokerage firm and a former vice president for selling
products tied to
mortgage-backed securities without fully understanding their
complexity or
disclosing the risks to investors. Wells Fargo agreed to pay $6.5
million to
settle after the SEC found it relied excessively on rating
agencies when
selling products. The money will be placed into a fund for the
benefit of
harmed investors. The products were sold by Minneapolis-based
Wells Fargo
Brokerage Services (now Wells Fargo Securities), between January
2007 and
August 2007.
BlackRock
The Financial Services Authority fined BlackRock Investment
Management (UK) £9.5 million ($15.3 million)
for failing to protect client money adequately.
Nikolai Battoo
The US Securities and Exchange Commission froze the US-based
assets of an asset manager
and two of his companies for fraudulently proclaiming to
investors a track
record of “exceptional risk-adjusted returns”, when in fact
“particularly heavy
losses” were incurred in 2008. According to the SEC, Nikolai
Battoo claimed to
manage $1.5 billion on behalf of investors globally, $100 million
of which was
on behalf of US-based investors. The losses he suffered in 2008
were due to his
investments in the Bernard Madoff Ponzi scheme - in which
several
Battoo-managed hedge funds were heavily invested - and a failed
derivative
investment programme.