Family Office
Research firm issues new advisor-technology report

Report suggests that financial-planning tech isn't viewed as indispensable. Financial-planning software is too complicated and doesn't justify the investment. So at least the independent-advisory market seems to be telling advisor-technology providers, according to an in-depth report on wealth-advisory technology by Tiburon Strategic Advisors.
In any case many independent advisors don't use financial-planning software at all. One national broker-dealer tells Tiburon that a lot less than half of its advisors use financial-planning software -- and of course far fewer use it with the majority of their clients. These low usage rates "can largely be attributed to the facts that planning is time intensive, and is generally not a service for which most advisors will charge a separate fee," according to Tiburon's Implementing Cutting Edge Technology Strategies for Captive & Independent Advisors.
Like Heinz
There are 57 financial-planning technology products on the
market, according to Tiburon. Among them are market leaders such
as Naviplan
maker EISI, (70,000 users), Financeware (28,000 users) and Money
Guide Pro (17,000 users), and Money Tree.
Each provider can point to inherent characteristics that set it
apart from the competition. NaviPlan is known a "linear" design
suited to enterprise clients and for functionalities suited to an
insurance-sales environment. Tiburon pegs Financial Profile as "a
stable & mature planning product [that] allows for the handling
of complex trusts" and mentions that it provides strong sales and
marketing support. Financeware "is known to deliver thorough
analysis of retirement portfolios, and was an early deliverer of
Monte Carlo simulation in an [application-service provider]
format," according to Implementing Cutting Edge Technology
Strategies. Money Guide Pro lets advisors set their client's
goal priorities instead of relying on a pre-set "life -stages"
format. Money Tree is known "for offering a high level of
connectivity with other applications including Albridge
Solutions, Microsoft Outlook
and LaserApps." says Tiburon.
Though the biggest financial-planning software providers target the institutional market, many cater to small niches including those that sophisticated independent reps and fee-only financial advisors inhabit.
But few advisors who use financial-planning software are much enamored with it, according to Tiburon. In surveys of financial advisors, 64% of the respondents rated their financial-planning software as "OK" and 24% said they were definitely "unhappy" with it. Only 9% of the respondents described themselves as "very happy" with their financial-planning software.
Who uses what
Independent reps most often mention using proprietary financial
planning software provided by their broker-dealers with
Morningstar, NaviPlan, and Money Tree most often mentioned.
In
Tiburon's surveys, nine respondents said they depended on
proprietary applications -- chiefly Linsco/Private Ledger
and Raymond James Financial Services. Six respondents reported
using Morningstar; four used NaviPlan and four used Money Tree.
Other Indie reps mentioned using Master Plan, SunGard's
Allocation Master, and Forefield Advisor. Microsoft Excel
garnered as many mentions as Money Guide Pro, typically a more
popular pick.
Tiburon found that Morningstar and intuit.com/ Intuit's Quicken
are the most widely used financial-planning products among
fee-only advisors -- an odd finding, says Tiburon "because
Morningstar did not until recently even make a full-blown
financial planning software product and because Quicken is a
retail product." Other popular financial-planning products
fee-only advisors are custom or proprietary software (20% of
those surveyed), Financial Profiles (8%), Money Tree (8%),
Thomson's Wiesenberger (7%), and CheckFree's Mobius
(6%).
Wells Fargo's