Family Office
Q and A: Guidance for entrepreneurs in transition

Success in transitioning your business is a function of careful
preparation. Allan Siposs is head of FMV Capital Markets, the
investment banking arm of valuation and financial advisory
services firm FMV Opinions, Inc.
In this interview, presented for its value to independent
wealth managers as business owners in their own right and as
advisors to entrepreneurial clients, Allan responds to some
typical questions from business owners on the topic of business
transition.
How do I get the most money when I sell my company?
The key to that is preparation. A carefully considered, well
structured strategy will ensure that all the elements are in
place for maximizing the proceeds from a sale or any other
transition. Among other important elements of transition planning
is clearly defining your personal, business and financial
objectives, knowing the value of your business and developing an
awareness of "cycles of opportunity" in the M&A
marketplace.
When I decide to sell my company, should I do it on my
own?
Some owners are able to do it on their own but most aren't.
And most that do it without help leave money on the table.
Sometimes I get called in after the transaction is in progress
because the seller gets overwhelmed and realizes that he or she
is at a disadvantage.
For example, sellers tend to focus on a given price. In fact
though, negotiation and creative deal structuring are crucial to
achieving optimal value. For most entrepreneurs, the transition
of their company will represent the largest single financial
event of their life and, therefore, a one-time shot at
substantial financial gain. Given these high stakes, my advice is
to consider whether you have what it takes in knowledge and skill
to navigate the process successfully. Do your homework, know what
you don't know -- and be honest with yourself about that. If you
decide to get help, make sure you approach appropriate
professionals early in the process.
How will I know when the timing is right for a successful sale or
transition?
When asked how he made so much money, financier Bernard Baruch
answered, "By selling too soon." Relative to business transition
this means the seller should be willing to seize opportunities
presented by the M&A marketplace. The entrepreneurs who walk
away with the best deals use timing to their advantage. However,
in order to do this, the business needs to be ready -- and, more
important, the business owner must be emotionally prepared
to let go. Here again, it's beneficial to have a transition plan
already in place so that you can quickly evaluate your options
and make appropriate decisions.
I know my business and I believe I know its value. Why do I need
a valuation?
If you believe you know the value of your business, chances are
you're wrong -- and quite possibly off by millions of dollars.
This is one of the most common mistakes made by those who are
exploring or getting into the M&A process. If you're serious
about ultimately maximizing proceeds of your transition, forget
about relying on estimates or value derived from formulas.
Instead, focus on a value determination that takes into
consideration the many diverse or unique elements of your
business and its industry, external conditions, the impact of
predictable and unpredictable changes, and the future potential
of the business -- all viewed from the perspective of a buyer or
investor. Knowing the value of your company and understanding the
factors that may increase or diminish its value, will help you
operate your business with an emphasis on its profitability
while, at the same time, focusing on maintaining or increasing
its value.
The marketplace is favorable right now but I'm not ready for a
transition. Can you predict how long this trend is likely to
continue?
I'm involved with some great transactions being done in this
market environment, so I can tell you that those who either
aren't ready or prefer to be on the sidelines right now are
missing opportunities. This is a favorable market. My advice to
anyone thinking about a transition is to get serious and begin
the process -- or at least start exploring their options. Let's
face it, the remarkable conditions that we're seeing these days
add up to a kind of perfect storm. But, like all previous cycles
of the M&A market and of the broad economy, this favorable
phase won't last forever.
Do I have time to get ready and not miss an opportunity for a
lucrative transition?
To answer that, we have to step back a bit. The aftershock of
9/11 made us realize how quickly and dramatically the economy and
everything that it touches can feel the impact of unexpected
events. We can see from the stock market that we remain
vulnerable to issues that are beyond our control. On the other
hand, the timing and reasons for changes in the M&A
marketplace can be anticipated, analyzed, and acted upon. If, for
example, the political power recently gained by the Democrats is
sustained and the party captures the White House in 2008, one
thing that is almost certain to occur is an increase in the
capital gains tax and, very possibly, other legislative changes
that could have a negative impact on businesses and, by
extension, on the M&A marketplace. You can bet that the
private-equity funds are aware of this and considering their
strategy in terms of timing. My prediction is that they will feel
an acute sense of urgency to quickly "use or lose" their hoards
of cash, and this will result in an unprecedented sellers' market
over the next eighteen months or so. The "buzz" about uncertainly
after this period has already started.
How can I determine my transition options and decide which one
would be the most appropriate for me?
Before we get into a discussion about potential transition
options, you need to have clearly defined business, personal and
financial objectives. Then, you need to know the value of your
business and determine whether that value will offer desirable
options that are aligned with your goals. Also relevant could be
issues involving tax planning, estate planning, family
succession, partnership issues, and market conditions for
companies in your industry. An evaluation of all these factors
should surface all your viable options. Equally important, it
should point to strategies to prepare for a later transition, if
current indications aren't ideal. This is one area where I would
specifically recommend you talk with an M&A professional.
A competitor is interested in acquiring my business. It seems
logical to me that he would be willing to pay a premium for my
business. Will he?
Don't assume that a competitor will pay a premium for your
business. Unless the transaction is carefully managed, a
competitor can be one of the least desirable potential buyers. If
the transaction falls through, as many do, proprietary aspects of
your business will have been exposed. Often, competitors don't
pay the best prices because their offers are frequently based on
price-to-earnings multiples within the industry, and this is an
assumption that can, in some cases, erode the value of a
successful company.
On the other hand, a strategic buyer who might be seeking a
geographic presence, product line extensions, new markets,
customer accounts, unique products and services, distribution
channels, or manufacturing capabilities, is much more likely to
pay a premium for the perceived value of your business.
Similarly, private equity funds will pay premiums for profitable
or growing companies where the potential future value and return
on investment is demonstrable. For such buyers, it's simply more
time efficient and cost effective to acquire rather than build --
and if this is properly demonstrated and positioned in the
structure of the deal, it will add value to the transaction.
Another thought: If you're only dealing with a one buyer, how can
you sleep at night knowing that you may have left money on the
table?
Is an employee stock ownership plan something I should
consider?
An ESOP is a liquidity option that offers several benefits to the
business owner. ESOPs can be an efficient mechanism for an owner
to sell a minority interest at full market value, but maintain
control of his or her company, it can function as an employee
retention or succession planning tool and, most important, it can
confer personal and corporate tax benefits. Additionally, an ESOP
allows the business owner to maintain confidentiality with regard
to most business and financial matters. Though an ESOP makes
sense for some, it should be very carefully considered and
implemented by the right professionals.
I'm not ready to sell my company, what other options do I
have?
It depends on the condition of your business, the value of your
business, the degree to which you want to remain involved in the
business, whether you have the right management team in place,
your long-term transition plans, and a variety of personal,
financial and business objectives. An analysis of these issues
will identify those options that will work best in your
particular situation -- an ESOP, a management buyout, a partial
sale, a recapitalization, a transaction which allows you to be an
absentee owner, or other liquidity event structured to meet your
current and future objectives. Under the right circumstances, a
recapitalization can offer one of the best "liquidity with
control" options. If properly structured and with the right
investor, it can offer a significant initial cash payment,
ownership retention, operating control, an infusion of new
capital, management participation as an incentive for senior
management and an opportunity to get paid again when the business
has achieved a desired level of growth and value. This "second
bite of the apple" can exceed the initial payment.
How do I find a buyer for my business?
First, don't focus on finding just one acquirer. Instead, work to
identify as many potential buyers as possible. Select those that
appear to be serious and that qualify to complete the
transaction. Negotiating within a pool of multiple buyers and
investors, each with unique motives for acquiring your business,
creates a competitive environment that tends to increase the
ultimate value of the transaction. As the old adage among M&A
professionals has it, "one buyer is no buyer."
Second, broaden your search, both geographically and in terms of
the types of buyers or investors who are likely to have an
interest in your business. More often than not, I find that the
buyer that initially appears to be the best one isn't the one
that offers the best terms or comes through in the end. So you
need to identify the right buyers and those that urgently
want to complete the transaction. Failing to do this will waste a
great deal of your time.
What is your best advice for dealing with buyers?
Accept that the playing field isn't level and keep reminding
yourself that the stakes are high. Most preferred buyers complete
numerous transactions each year and they are clear as to what
they want or expect. They go into a transaction with a great deal
of experience in negotiating both price and terms that are in
their favor. Keep in mind that buyers or investors shop around
and simultaneously explore several acquisitions -- meaning you're
in a competitive environment. Make sure that your company is
presented to attract the attention of serious buyers, your
documentation is thorough and understandable to buyers, and that
the future potential of the company is clearly demonstrated.
Remember too: he who mentions the price first loses. So focus on
building the value of your business from the perspective
of a buyer or investor so that price and terms are optimized.
What exactly is the role of an M&A intermediary? Why should I
not use my attorney or accountant for the purpose of selling my
company?
Each is a specialist in a specific field and, while business
owners very easily seek counsel from an attorney on legal
matters, or rely on their accountant or financial advisor for
advice on tax or money issues, they are reluctant to speak with
an M&A professional about the transition of their companies.
I know how complicated the process gets so this reluctance never
ceases to amaze me, especially given the importance of the event
to every entrepreneur. The M&A intermediary is an advocate
for the business owner -- from well prior to the transition right
up to its close. As a dedicated advocate, an M&A intermediary
will work to ensure that the entire process is managed to
maximize business value and achieve ownership's objectives.
What is the best way to become informed on the M&A process as
it relates to my business and my specific situation?
You would be well advised to explore the transition process
one-on-one with an M&A intermediary of your choice -- that's
whether you're in the initial planning stage or haven't even
begun.
In the 70s, 80s and 90s, the trend among many intermediary firms
was to offer seminar presentations to business owners. While
these presentations informed audiences to a degree, the primary
purpose was to source clients, convince them to buy a pricey
valuation and then motivate them to sell immediately, with little
or no effort to uncover or present alternative options.
As you'll appreciate, this approach yielded few transactions and,
I would venture to say, some unhappy clients. Recently, and
perhaps as a result, business owners have become more savvy and
the M&A industry, especially the mid-market segment, has also
changed. The trend now -- especially among boutique firms -- is a
much more personalized and customized approach to the transition
process.
I believe I'm ready to sell and I think the business is ready
but, after all the years I have invested in my business, I am
having a hard time with the thought of leaving it. How can I
prepare myself emotionally?
An owner's inability to "let go" emotionally is definitely an
issue that can, and often does, negatively impact the transition
process. Buyers sense when an owner isn't completely committed
and, not wanting to waste their time, quickly lose interest. The
perfect transition -- one that puts you in the best position to
maximize proceeds and feel emotionally satisfied -- has
three elements: having a transition plan, staying on top of the
transition process and having a blueprint for the next chapter
of your life.
In other words, you have to put as much effort into planning for
your life after the transition as you do in planning for
the transition itself. In fact, it has to be an integral part of
your formal transition strategy. If you find it impossible to
separate yourself emotionally from your business but would like
at least some of the benefits of a transition, my advice would be
that you consider a transition alternative that provides
liquidity as well as continued involvement in the business. I
have seen many cases where this worked because it lets the owner
"ease out" emotionally while exploring options for the next
chapter of his or her life.
I have no intention of selling my company. Why should I plan for
an event that is not even on my radar?
The transition of a business, like death and taxes, is
inevitable. As the saying goes, every entrepreneur leaves the
business eventually -- vertically or horizontally. Why would a
business owner who skillfully operates a company not be proactive
with regard to this important issue? Let's face it, life does
throw curveballs. I have seen too many situations where
unexpected events -- sudden death, a major illness, partnership
or family issues, external factors -- found a business owner
unprepared and suddenly under extreme pressure. I have also seen
situations where those who have walked away with the most cash
were the ones who planned ahead and were able to meet the
challenges of unexpected events head on.
Entrepreneurs, by nature, like to be in control. Make sure that
you know why you want to sell or otherwise transition your
company, determine when you want to that to happen and,
most important, how the process will be executed. Invest
time and effort in a transition planning process, and run your
business as if you will be selling it tomorrow. Then, watch the
market and constantly evaluate your options. And, when the time
is right, be prepared to act. -FWR
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