Family Office
NASD cries foul on Ameriprise 529 sales

Ex-Amex unit failed to tell customers of home-state plan
advanatges. NASD has fined Ameriprise Financial Services $500,000
for inadequately supervising its sale of 529 plans through a
three-and-a-half-year period ending last year. The private-sector
securities industry regulator also ordered Ameriprise to pay
$750,000 into 500 client accounts “disadvantaged by” the
brokerage’s “supervisory failures.”
Minneapolis-based Ameriprise was known as “American Express
Financial Advisors” at the time of the alleged lax supervision.
The company spun off from American Express a few months ago.
NASD says that Ameriprise’s supervision of 529 sales was
inadequate between May 2001 and year-end 2004, when the firm sold
more than $1.1 billion in 529 plans to over 138,000 customer
accounts. The brokerage’s compliance procedures for 529 sales
were initially “general compliance requirements relating to the
sale of all products offered by Ameriprise,” says NASD.
One state
More specifically, NASD says that from May 2001 through October
2003, when about 25 states were sponsoring 529 plans with tax
benefits for in-state purchases, Ameriprise was offering only
Wisconsin-sponsored plans – and failing to tell customers of the
tax advantages to buying home-state plans where available. In
that initial period Ameriprise sold more than $200 million in
Wisconsin 529 plans to customers living in states with
tax-advantaged 529 plans. That was about 32% of its total 529
sales for the period.
“NASD has long been concerned that investors understand the
differences between the many different 529 plans that are being
offered today and choose a plan that is right for them," says
NASD vice chairman Mary Schapiro. "These are complex investments,
and individual investors need to consider a number of factors
when choosing a 529 plan, including its performance, investment
choices, fees and expenses and its tax implications.”
Ameriprise upgraded its compliance requirements in October 2003,
but they “contained no procedures or guidance to assist their
brokers in making a suitability determination,” according to
NASD. In any case, Ameriprise kept selling Wisconsin plans to
people in states with tax incentives in place for buying the
local brew. In the three-and-a-half-year period in question,
Ameriprise sold $1.1 billion in 529 plans to 138,000 customer
accounts.
“These 529 plan sales occurred at a time when Ameriprise did not
have adequate procedures in place to take state income tax
benefits into account when determining the suitability of 529
sales,” says NASD. “Among other things, Ameriprise did not have
procedures requiring that registered representatives consider the
state income tax benefit that might be obtained by purchasing an
in-state plan and weigh that benefit against other benefits that
might be provided by a recommended out-of-state plan, such as
investment performance, investment choices, fees and expenses, or
other factors.”
Ameriprise says it’s “pleased to have resolved this matter.” It
adds that it has “modified its procedures with respect to these
plans.”
Three months ago Ameriprise agreed to pay nearly $7.4 million in
fines, investor-restitution payments and costs to settle a New
Hampshire enforcement action against it for allegedly pushing its
own underperforming mutual funds on private investors without
informing them of non-proprietary alternatives.
Ameriprise supports a network of about 12,000 brokers and
registered investment advisors on in-house and independent
platforms, including the broker-dealer, RIA and insurance
brokerage platforms of Omaha-based Securities America.
NASD used to stand for “National Association of Securities
Dealers.” Several years ago, however, the regulator formally
re-branded itself as NASD, period. –FWR
.