Family Office
Morgan Stanley Family Office Sets Out Operating Framework

The bank’s paper argues that family offices must treat governance, investments, operations, risk and family support as one connected system.
Morgan Stanley Family Office, the US bank’s unit serving ultra-high net worth families and their offices, has published a framework to help family offices keep decisions in their operations aligned as the demands on them multiply.
The paper, The Adaptive Family Office: A Framework for Alignment Amid Change, organizes the family office across six dimensions: mission and purpose; governance and structure; investment strategy and deployment; operations and execution; risk management and security; and lifestyle, experience and family support. It includes a questionnaire for leadership meetings, annual reviews, governance refreshes and transition planning.
It also sets out four “executive moves,” labeled Adapt, Reorient, Shape and Calibrate. They are meant to preserve structural flexibility, reassess strategy, design an operating model and keep it coherent over time.
The paper’s central argument is that decisions in one area should not be made in isolation. It says governance arrangements can determine how quickly an office acts on investments, particularly during liquidity events, market dislocations, leadership transitions and periods of growing next generation involvement. Technology improves reporting, it adds, but demands tighter controls on data access, cybersecurity, vendor diligence and information sharing.
The paper recommends that families set a “North Star” to resolve trade-offs between liquidity, growth, privacy, transparency, control and inclusion. It also calls for periodic reviews to catch strain before it becomes a governance failure, a liquidity constraint or a family dispute.
“The family office is increasingly where market complexity meets family complexity,” said Stephanie Crombie, co-head of Morgan Stanley Family Office.
Morgan Stanley is leaning into a wider trend of family office growth. Deloitte estimates that there were 8,030 family offices worldwide in 2024, up from 6,130 in 2019, and projects 10,720 by 2030, a 75 per cent increase over the decade. Some 68 per cent of offices were established after 2000, which means that many are still building governance and succession structures for the first time.
Morgan Stanley’s paper adds to a field of bank research on the sector. UBS’s Global Family Office Report 2025 drew on more than 300 single family offices across seven regions, while Citi’s 2025 report surveyed 346 family offices with an average net worth of $2.1 billion.