Family Office
Managers need new approaches to RIA channel
Traditonal wholesaling falls short for exacting, geographically
dispersed wealth advisors. Asset managers are targeting
independent advisors in hopes of becoming bigger players at the
high end of the private-wealth market. And though the fast
growing registered investment advisor (RIA) channel has influence
over trillions of investment dollars, managers who want to makes
inroads there have to adopt strategies at odds with traditional
wholesaling paradigms, say industry watchers.
In recent weeks Russell Investment Group and Merrill Lynch
Investment Managers (MLIM) have announced new appointments
intended to increase sales to RIAs. As previously reported in
FWR, Russell appointed three veterans from big-name
financial service companies to extend its outreach to RIAs. Days
later Mercury Advisors, MLIM’s non-proprietary distribution
channel, promoted John Hayes from internal sales to become vice
president for its RIA group in a move to expand “distribution
opportunities within the independent advisor channel,” according
to MLIM press release.
The independent advisory channel, which distributes about $13
trillion in assets, is the fastest growing outlet in the
financial service arena, says Chip Roame, managing principal of
Tiburon Strategic Advisors in Tiburon, Calif. Fee-only
independent brokers set the pace in terms of the number of new
practitioners; RIAs in terms of asset growth. That goes far to
explain managers’ interest in independent advisors – especially
when coupled with slower growth on the institutional side.
Another factor is the promise of fat fees from employee-benefit
plan rollovers as baby boomers head into retirement. The
Boston-based Financial Research Corporation (FRC) reckons that
$2.4 trillion will roll into individual retirement accounts
between 2003 and 2010. The FRC adds that the rate of yearly flows
will more than double from 2002’s $188 billion to $400 billion by
the end of the decade.
Beyond chasing mass-affluent rollover assets, managers also see
RIAs as a ticket to the sticky – and expanding – world of ultra
wealthy investors. “They have high-net-worth and ultra
high-net-worth clients,” says Daniel Dart, COO of Mercury
Advisor’s business in the Americas, citing reasons for his firm’s
new outreach to RIAs. He adds that RIAs tend to be source-neutral
about investment products – a potentially compelling trait for a
wirehouse-owned manager. “They’re interested in best-in-class
products and they don’t care where those products come from,”
Dart says.
In targeting high-end RIAs, managers are chasing a juicy
demographic. At the end of 2003, there were at least 7 million
households worldwide with more than $1 million in assets under
management, according to the Boston Consulting Group’s 2004
Global Wealth report. The number of U.S. households worth
of more than $10 million has more than doubled since 1989 to
430,000, according to the U.S. Surveys of Consumer Finance. In
turn, the size and expansion rates of the high- and ultra
high-net-worth markets has prompted an up-market migration across
the financial service industry, as players scramble to serve that
rich investors – and capture the steady fees associated with
them.
Ross Rogers, president of Minneapolis-based third-party platform
provider GlobalBridge, agrees with Dart’s assessment of RIAs as
an attractive entrée to the high-net-worth market. “They’re
really forging the way in wealth management” by taking a “very
holistic approach to client advice that combines investment
[planning] and estate planning.” That, he adds, stems from that
fact that many RIAs started out in wirehouses and “struck out on
their own to be very client-focused.” As a result, many have
taken the time and trouble to assemble networks of advisors –
accountants, trust specialists, insurers – that help them see to
their wealthy clients’ needs.
But Tiburon’s Roame says that the traditional wholesaling
model doesn't work in the independent advisory channel.
“It’s not like walking into a Merrill Lynch office and seeing 90
guys in one afternoon,” he says. “There are 19,000 fee-only
advisors, which means a traditional wholesaler has something like
38 times as many places to visit. RIAs are very hard to track
down in the traditional way.”
To get around that, some wholesalers are using the conference
circuit to raise their firms’ profiles. “The savvier ones are
speaking at conferences, they’re setting up booths at
conferences, they’re out there mingling,” says Roame.
GlobalBridge’s Rogers adds that the successful wholesalers
are also ready to meet high-end RIAs' specific requirements.
“Their main concern is building their businesses and they’re very
focused on open architecture and investment skills, so they want
someone who can talk to them about their businesses or someone
who is steeped in investment knowledge. The RIA marketplace
responds less favorably to the traditional product-du-jour
approach.”
Managers also have to understand that independent advisors don’t
use investment products like wirehouse reps, warns Roame.
“They’re not going to put 50% to 60% [of their clients’ assets]
with one fund company,” he says. “RIAs pride themselves in doing
their own research and taking their own approaches, so even if
you score you're only getting 13%.”
Still, notes Steve Katcher of Altoona, Pa.-based KF Consulting, RIAs are known for their loyalty to managers. “If you give them good solid top-quintile performance, they’ll stick with you,” he says. “That can pay off over time when you’re talking about an RIA [who advises on] a couple of hundred million dollars.” –FWR