Family Office
DJ Wealth Council on calming clients in tough times

Keep in touch, maintain long-term outlook and watch out for
tactical breaks. Despite recent turmoil in the capital markets,
wealthy investors and their advisors have so far stayed focused
on long-term goals while exploring new investment avenues,
according to a new WealthTrends report out of Dow Jones'
Wealth Management Advisory Council (WMAC).
Piercing glimpses...
Roiled by the collapse of the subprime-mortgage market, falling
real-estate values, geo-political uncertainty and rising energy
prices, the U.S. equity market has been all over the map lately,
with the S&P 500 going from a then-high of 1553 on 19 July to
a four-month low of 1404 on 15 August to a new high of 1565 on 9
October to a new down-trend since then.
"It's reasonable for people to have questions and concerns in the
face of today's worrisome headlines and volatile markets," says
WMAC member and Citi Smith Barney senior advisor Michael Sawyer.
"Our clients look to us for considered, informed, reasoned advice
and insight, not sound bytes."
WMAC gleans views for its occasional WealthTrends reports solely
from its own membership, a panel of nine advisors.
Wachovia Securities advisor Joseph Montgomery suggests, handily
enough, that the antidote to market volatility is financial
planning. "Your financial advisor should focus on your long-term
life and financial goals," he says. "Wealth managers won't be
tempted by high returns at the risk of your principal. They know
what investments will hedge against turmoil in the markets and
can plan for your retirement rather then questionable short-term
gains."
...into the obvious
WMAC also thinks it's a good idea to communicate with clients on
a regular basis, both to calm them generally and to keep them
up-to-date on their portfolios.
And of course experience with past periods of rockiness helps an
advisor cope with their clients concerns. "High-net-worth
investors benefit from their wealth manager's experience to
provide context for analysis and sound advice to ensure a
diversified, strong-performing portfolio for their clients," says
UBS advisor Anthony DiValerio.
Finally, advisors are taking advantage of developing market
trends to explore tactical investment strategies for their
clients. "Times of turmoil provide opportunities for informed
investors," says Credit Suisse Private Banking advisor George
Schietinger. "Wealth managers should be contacting their clients
about [tactically] investing a part of their client's portfolio
to benefit from the changing market while keeping strategic
investments on track for long-term goals."
Overall, says Merrill Lynch's Patrica Bell, "times of general
anxiety" bring out the best in wealth managers. "This is when
wealth managers' client-focused in-depth process to determine
long-term goals and set appropriate risk profiles really pays
off," she says. -FWR
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