Strategy
Can Tech Workers Solve Advisorsâ Talent Troubles?
Wealth managers who think that tech workers fired from big firms such as Microsoft and Google might be a potential pool of talent must be careful to make sure that they will be a good fit.
In the wake of a wave of layoffs from Microsoft, Google parent company Alphabet and other tech firms, should wealth and asset managers facing a talent shortage consider these newly laid-off tech workers as a potential pool of new hires?
"Absolutely," says Kathy Freeman, who heads an eponymous executive search firm for financial services.
âWe donât want to lose this moment,â said Freeman, a 30-year industry veteran who has just released her firmâs annual Talent Trends Report. âThis is an opportunity for wealth managers to address their staffing needs. They can celebrate the stability of their industry, in contrast to the volatility of tech, and it could be a very attractive proposition.â
Selectivity will be critical, Freeman stressed.
Many of the laid-off tech workers will be gig workers who worked remotely, Freeman said. âTheyâre coming from a different kind of cultural organization. Wealth managers need to be selectively looking for bright, motivated people and screen out for cultural alignment.â
Viable option?
While Grant Rawdin, president of Wescott Financial Advisory Group
in Philadelphia agreed that the market for quality talent is
tight, he isnât sure whether laid-off tech workers are a viable
option.
âThe problem is that those people are likely to be younger, part of techâs âlast in, first outâ HR practice,â Rawdin said. âWeâve always looked at career changers, but found that maturity sells. Weâve had success hiring people with life experiences that clients can relate to.â
Freemanâs latest talent trends report reaffirms a longstanding industry dilemma: âfirms canât find the necessary talent to grow their companies.â
Half of the senior executives surveyed said they canât find the right talent in their budget, 41 per cent said they couldnât find the right experience and 40 per cent reported not being able to find the right cultural fit.
Making the case
Whatâs the solution to attracting more talent?
Two-thirds of executives surveyed cited more flexible work arrangements and one-third cited enhancing compensation and bolstering training development and mentorship programs.
Financial service executives need to step up and offer younger job seekers a more inspirational vision, according to Freeman.
âThey need to do a better job explaining that this is a mission-driven business and not just a paycheck,â Freeman said. âThe younger generation is very altruistic and wealth management firms should focus on how what they do makes a difference in peopleâs lives.â
Similarly, a recent Family Wealth Report opinion piece urged executives to be more imaginative to attract a new talent pool.
Letting job seekers know that the business involves working with creative people, solving problems, putting money to work effectively, philanthropy, travel and exposure to art, politics and culture should surely be, the author maintained, âas engrossing a career as one could have.â
Double-edged sword
Paradoxically, a hybrid office model is one of the biggest
workplace enticements for young people but is also problematic
for executives.
Ninety per cent of executives surveyed said their firms have adopted a hybrid office model. But half of the leaders said the out-of-the-office work environment has held back the development of NextGen talent and 43 per cent believe that hybrid work is negative for corporate culture and collaboration.
âThere is a disconnect,â Freeman said. âYoung people donât want to come in. But if youâre not in the office, you canât listen and learn from others, especially mentors.â