Technology
BPO Research Firm Launches Evaluation Tool For Wealth, Asset Management Services

NelsonHall, a business process outsourcing and IT services research firm, has launched the NelsonHall Vendor Evaluation & Assessment Tool.
NelsonHall has rolled out a tool to help firms assess vendor quality in wealth and asset management services.
The web-based tool assesses vendors against their “ability to deliver immediate benefit” to buy-side organizations and their “ability to meet future client requirements.”
It is part of the firm's “Speed-to-Source” initiative and also looks specifically at three market segments: pre-investment, post-investment and admin and support.
Evaluations are based on interviews with the vendors, which are also scored against a range of criteria, and their clients.
Sourcing managers can configure evaluations to mirror their own priorities and business requirements for service offerings, delivery capability and client presence, among other criteria.
Vendors covered include Avaloq, Capgemini, Capita, Cognizant, EXL, FIS, Genpact, HCL, Hexaware, Infosys, Mphasis, NIIT Technologies, TCS, Tech Mahindra, Tieto, WNS and Xchanging.