Family Office
Amex Advisors settles New Hampshire action

State says investment retailer stacked the deck for proprietary
mutual funds. American Express Financial Advisors (AEFA) has
agreed to pay nearly $7.4 million in fines, investor-restitution
payments and costs to settle a New Hampshire Bureau of Securities
Regulation enforcement action against it for allegedly pushing
its own underperforming mutual funds on private investors without
informing them of non-proprietary alternatives.
“We hope this sends a strong signal to brokers and financial
advisors operating in New Hampshire,” Mark Connolly, chief
securities regulator for the state, says in a media bulletin.
“The bureau is committed to preserving a level playing field for
all investors, large and small, and companies must adhere to the
law and strive to treat clients in a fair and open manner.”
AEFA will pay the state of New Hampshire a $5-million fine, make
restitution payments of up to $2 million to New Hampshire
investors, and fork over $375,000 to cover the cost of the
state’s year-long investigation.
The New Hampshire securities bureau had been looking for $17.5
million in penalties and restitution from AEFA, a subsidiary of
Minneapolis-based American Express Company.
The state regulator alleges that AEFA “failed to disclose to New
Hampshire clients the conflicts of interest that permeated the
company's investment advisor relationship.” More specifically the
regulator says that “AEFA financial advisors operated in a system
in which they were pressured and rewarded for selling American
Express and American Express partnered mutual funds.” In
addition, the bureau alleges that “AEFA agents in New Hampshire
used model portfolios developed by an employee that contained
only American Express mutual funds which in many cases
underperformed other available products.
The bureau says it first cottoned on to the alleged malfeasance
in routine audits of AEFA’s New Hampshire branches. “While
conducting these examinations, staff attorney and lead counsel
for the investigation, Jonas Cutler, spotted a consistent pattern
of accounts heavily laden with AEFA mutual funds, and uncovered
e-mails pressuring agents to sell AEFA funds.” That led to
scrutiny of AEFA’s advisory plans sold in New Hampshire from
January 1999 through March 2003.
AEFA is glad to put a period to the whole thing. “We are
pleased to put the matter behind us,” says firm spokeswoman
Marie Davis. “And we are confident that the enhancements we have
made to our compliance policies and procedures are aligned with
the best interests of our clients.”
Last month AEFA agreed to pay New Jersey $5 million to settle an
enforcement action for allegedly overcharging customers in that
state.
AEFA supports a network of about 12,000 brokers and registered
investment advisors on in-house and independent platforms,
including the broker-dealer, RIA and insurance-brokerage
platforms of Omaha-based Securities America.
As of 1 August 2005 AEFA will be known as Ameriprise Financial.
American Express plans to complete AEFA’s spin-off to
shareholders later this summer. –FWR
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